Diagnostic Intake — Reachability Labs

Section 01

Contact and decision context

Who you are, who owns the question, what decision depends on the diagnostic.

Name *

Organization *

Email *

Your role

Senior owner on your side *

Preferred timeline

What decision depends on this diagnostic? *

Section 02

Your system

The system, workflow, planner, pipeline, solver, model, or operating process you want examined.

System description *

Section 03

What is failing

The failure pattern, as directly as you can. Examples: works on small cases and breaks later; local choices look fine but the run still collapses; solutions exist but the process can't reach them.

Failure pattern *

Section 04

Success and failure conditions

What concretely counts as each.

Success means *

Failure means *

Section 05

What you want answered

Examples: Is the task infeasible under current constraints? Where does the process start losing good routes? What should we change first?

Specific question *

Section 06

What you can share

Representative material is more useful than polished summaries. Check what you have; we'll follow up about secure transfer if the engagement moves forward.

Representative workloads or cases Logs or traces Current metrics or dashboards Screenshots or exported visuals Code snippets or repo link Prior report or problem statement

Anything else you can share

Section 07

Constraints we should respect

Tell us upfront if any of these apply.

Confidentiality requirements No direct code access Limited data access Time-sensitive decision Compliance or policy limits Budget sensitivity

Other constraints

Section 08

What kind of output would help most

What shape of deliverable would actually be used by your team.

Concise findings memo Technical appendix Evidence visuals with commentary Review call Next-step recommendation only Follow-on scope proposal

Anything else we should know

Response within a week.

Intake received.

We'll respond within a week. If you have material to share, email it to [email protected].

↗ Back to main site

Submission failed. Something went wrong sending the form. You can either try again, or email the same information directly to [email protected].

Diagnostic intake.